Role play: negotiating with procurement
The business team has already chosen your proposal and now the negotiation moves to procurement. Sergio has savings targets and asks you for 120-day payment terms and a volume discount before signing.
Voice simulation
In this scenario
The situation
The business team has already chosen your proposal and now the negotiation moves to procurement. Sergio has savings targets and asks you for 120-day payment terms and a volume discount before signing.
Negotiate without giving anything away for free: understand what’s essential for him, trade concessions and close a deal that protects the value.
What makes it hard
- He asks for several concessions at once.
- He says the business team is also considering another supplier.
- He sets a deadline to close this month.
What the feedback assesses
When you hang up, AI Role Play analyses the conversation and returns personalised, objective feedback, with strengths and areas for improvement. In this scenario, these modules are assessed:
Do you handle every objection with the right arguments?
Do you present your product or service as the answer to what the customer needs?
Do you dominate the conversation or let the other person talk and voice their doubts?
Do you adapt the message to the other person? Are you clear and concise?
Sample conversation
This is how it might start. It’s an example: in the simulation, the avatar reacts to what you say, so every conversation is different.
Live this conversation before you have it for real.
Repeat it as many times as you need, get feedback at the end and arrive at the real meeting with your answer rehearsed.
Adapt it to your company
- The other person’s profile. Industry, role, pain points and communication style.
- Your product or service. What your team has to explain, with its key messages.
- The context of the conversation. The customer’s interests, questions and objections, so your team doesn’t know which one is coming.
Further reading
- How to train sales negotiation, beyond memorising techniques
- Sales closing techniques: how to practise them without sounding pushy
- Objection handling in sales: 8 phrases and what to answer
Frequently asked questions
What does the feedback assess in this scenario?
In this example, objection handling, meeting needs, conversation balance and message clarity. You can choose which modules are assessed in each role play.
Can I adapt this scenario to my company?
Yes. You define the other person’s profile (industry, role, pain points and communication style), describe your product or service and add interests, questions, objections and context to make the simulation as realistic as possible.
Can I change the avatar and the setting?
Yes. You choose the avatar from the library, hyper-realistic or animated, and the background. If you need a specific background, you can request a custom one for your company.
In which languages can people practise?
In Spanish, English, French, German, Italian, Portuguese, Dutch and Chinese.
