Accelerate discovery calls with real practice

The most realistic way to practice professional conversations with AI.

Train your team, identify areas for improvement, and turn every simulation into a learning opportunity.

capterra ai role play

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Improve your discovery calls with real practice

A discovery call shouldn’t be improvised on the fly. AI Role Play helps your sales team diagnose problems, understand prospect needs, and better manage the sales process across 20 to 30-minute conversations.

Training with measurable impact

50%
Less training time
22%
Sales growth
9/10
Show better results
59%
Training cost savings

Bring AI Role Play into every key moment of a discovery calls

Making a great discovery call involves much more than following a script.

With AI Role Play, every practice session becomes an opportunity to work on needs diagnosis, customer rapport, and setting the right frame for the conversation.

Rapport and framing

Helps your sales reps open the call with greater confidence, build trust, and establish from the start what the purpose of the discovery call is.

Open-ended questions and needs diagnosis

Trains reps how to ask open-ended questions, dig deeper into pain points, and better understand the prospect's context before talking about solutions.

Exploring pain points and priorities

Allows reps to practice uncovering what is truly hurting the prospect, what has already been tried, and what impact the problem has on the business.

Evaluating fit with the sales process

Helps identify whether there is a real match between what the customer needs and what your solution offers, connecting the call to the next step in the sales process.

Time management (20–30 minutes)

Asking good questions is not enough — you also need to reach a clear diagnosis within a 20 to 30-minute call. The simulations help practice how to prioritize topics and wrap up on time.

Results a smarter discovery call can accelerate

AI Role Play turns discovery call practice into training that is more structured, repeatable, and aligned with your sales process.

1
Improve diagnosis quality
Your sales reps learn to better understand the needs and pain points of each prospect.
2
Increase match with the right prospects
Helps identify earlier whether there is a real fit, focusing sales efforts where they make the most sense.
3
Better drive the sales process
Reinforces how to move from a 20–30 minute discovery call to a clear, mutually agreed-upon next step.

Adapt each Role Play to your reality

From the profile of the interlocutor to objections, product, or language.

Each Role Play is tailored to the type of conversation you want to train.

Customize your avatar

Access a wide library of animated and hyper-realistic avatars and choose the format that best fits your training.

If you need something more specific, you can request a custom avatar for your company or use case.

Choose the ideal scenario

Explore different training environments and simulations to select the one that best aligns with your learning objectives, industry, and the type of conversation you want to practice.

From corporate settings to specific use cases, tailor each scenario to your company, team, or specific need to create more realistic and effective role-play experiences.

Build your AI Role Play step by step

Choose the type of Role Play you want to train, from a discovery meeting to a product demo.

AI Role Play in multiple languages

Adapt each role play to your team’s language to practice more natural and realistic conversations in any market.

Maintain the same quality of practice and evaluation across both local and international environments.

Instant, objective feedback

Get a clear analysis of each interaction to identify strengths, correct mistakes, and turn every simulation into an opportunity for improvement.

All supported by actionable metrics to track individual performance and team progress.

Bring AI Role Play to every key conversation

The most effective way to prepare your team for conversations where every decision matters

Sales onboarding

Accelerate new hires’ ramp-up so they can handle their first calls with confidence.

Presentations

Strengthen how ideas are delivered, questions are handled, and communication is executed with confidence.

Discovery calls

Improve qualification in every discovery call with more focused conversations.

FAQS

What is a discovery call?

A discovery call is the first structured conversation between a sales rep and a potential customer, typically after the prospect has shown some initial interest (form submission, content download, referral, etc.). The main goal is not to sell, but to understand the customer’s situation, their challenges, and whether there is a real fit with your solution.

It is used to qualify the lead (assess whether they match your ideal customer profile), identify their needs and priorities, and decide whether it makes sense to move forward to a demo or a deeper meeting. A well-executed discovery call prevents wasting time on low-potential opportunities and allows sales teams to focus their efforts on the most promising contacts.

The main objective is to listen, ask open-ended questions, and gather key information to determine whether a real business opportunity exists — not to close the sale on that call.

Many companies work with calls between 20 and 30 minutes — enough time to understand the customer’s context, validate fit, and agree on next steps without overwhelming the prospect.