Interactive tool · Is your company ready to handle difficult conversations?

Difficult conversations diagnostic

Answer step by step and get an actionable recommendation right on this page.

Step 1 of 5

Choose the type of conversation that currently creates the most friction or has the greatest potential impact on your team.

Corrective feedbackWhen the message comes too late, sounds ambiguous or triggers defensiveness.

UnderperformanceWhen the manager avoids the topic or does not know how to approach it well.

Discovery callWhen too much is shown too early and too little is understood.

Sales objectionsWhen answers sound improvised or inconsistent.

Renewal or churnWhen the conversation comes too late and the account is already at risk.

Sensitive internal conversationConflicts, expectations or sensitive conversations between teams.

Step 1 · choose a priority

This answer helps us estimate the level of urgency and the potential impact on day-to-day work.

Every week

Every month

Several times a quarter

Occasionally

Answer these 3 questions about the selected case to get a more precise recommendation.

Here is the priority conversation and why it is worth working on first.

Leave us your details and we will show you the final step to confirm sending.

Full name Work email

Leave us your full name and work email to receive the extended version of the diagnostic.

Diagnostic ready

Thank you. We are preparing your extended diagnostic with recommendations for your team.